Customer Service

FAQ:

What are the ages for fairies?

I have had all ages and genders adopt a fairy. They are full of magic and are sure to bring joy into any home or office environment (yes, there are fairies that have been deemed "The Office Fairy" around the world.

Any age will love my fairies. Please note if a child is under 6 as I do omit the magnetic crystals in the fairies hands as the softer the fairy the more enjoyable for the super little kids.

I also have many customers that have purchased their fairy to send to family and friends in hospitals. Please make a notation of that. I usually customize the fairy further by adding some additional healing crystals to support their healing.

I would like to include a special customized message in the fairy. I purchased it as a gift.

There are two different ways I can include a customized message. In the notes section of your purchase you can add in a message. I will include it in the fairy wings.

Please send me via email bridget@unicornsquare.com the message you would like included and I will be sure to add it to the package.

Additional information:

Each fairy, unicorn horn and flower sachet are hand made by me.
Shipping is via USPS Priority Mail.
Free shipping for orders of $75.00 or more.
Most orders will be delivered within a week of your order; I will let you know if there are any delays. Please allow 2-3 weeks for custom fairies.
Each item is a final sale; I do not accept returns.
If your package arrives damaged, please take photos and contact the postal service. We insure each fairy for $75.00. Your tracking number will be included in the shipping notification email we send you.
Please gently spot clean your fairy, if necessary.

Please email me if you have more questions. The fairies love meeting curious people!